Celebration Cakes

At NCH Bakery we offer a wide selection of cakes that are beautifully decorated with delicious icing. We specialize in all your celebration and wedding cake needs. Below are answers to frequently asked questions.

Q: How do I place an order for a cake, cupcakes or cookies?

A: Please call the bakery at (513)-521-6760 to place your cake order. We are available to take phone orders Tuesday through Friday from 8am-4pm. All orders for a given week must be placed no later than the Friday of the previous week. We currently don’t accept orders online or via email. - We reserve our email for decorating communications only once an order is placed. Online ordering will be available in the future. Watch our social media accounts (FB & IG) for an announcement when online ordering is available. 

Q: Since the retail store is not open, how do I pick up my cake, cupcakes or cookies?

A: You can pre-arrange the time for pickup when you place your order. Available times for pickup are Tuesday through Friday from 8am-4pm and Saturday from 8am – noon. When you arrive at the bakery, please use the doorbell at the front door to notify the cake decorating team that you are here for your pickup.

Q: What cake flavors do you offer?

A: Our Standard Flavors are Yellow, Chocolate, Marble & White. Our Specialty Flavors are Lemon, Strawberry, Cherry, Funfetti, Carrot, Red Velvet & Salted Caramel. Other flavors may be available; please inquire.

Q: What are some of your typical cake sizes?

A:  The following table lists our basic cake sizes, serving and starting prices. These prices include our standard decorations (see question below) and standard flavors. Additional charges for specialty flavors and designs will be quoted when you order. 

6” Single Layer Smash Cake - Servings: 8, Starting Price: $10

6" Double Layer Round - Servings: 8, Starting Price: $20

8" Double Layer Round - Servings: 12, Starting Price: $30 

10" Double Layer Round - Servings: 20, Starting Price: $50

1/4 Sheet - Servings: 12-24, Starting Price: $28

1/2 Sheet - Servings: 24-48, Starting Price: $45

Full Sheet - Servings: 48-99, Starting Price: $52

Q: Do you make tiered cakes?

A: Yes, we can configure tiered cakes from our layer cakes as follows:

6” on an 8” or 8” on a 10”

NOTE: Additional configurations are available for wedding cakes. 

Q: What cake decorations are available?

A: Standard Decorations: Your choice of balloons, flowers, polka dots or streamers are included in the cake price. They are available in the color of your choice. 

Inscriptions: We can write a message on your cake to express the sentiment of your event (e.g., Happy Anniversary).

Drawings & Edible Images:We have the capability to do custom drawings as well as print edible images on your cake. Please keep in mind copyrighted and trademarked items because it can limit our drawing selections. We do have permission to print a selection of copyrighted edible images that we can place on a cake. For example, many sports team logos, toys, and comic book images are copyrighted but available to us as edible images. Additional charges apply.

Cake Toppers/Kits: We have a selection of standard sports/kid- themed kits that can be added to cakes. Additional charges apply. We are also more than happy to add toppers that you provide us to your cake.

Shaped & Themed Cakes:We offer numbers, barbie, football, pony, unicorn, T-Rex, donut, coney, hamburger, guitar, bible cakes, etc.

Q: What type of icing is available?

A: Buttercream icing is the most popular. White and chocolate buttercream are included in the standard cake prices. We also can ice the cake using colored buttercream, German chocolate, cream cheese and fondant at an additional charge.  

Please note: if you need icing in a specific color, please email us an example or bring in a color swatch so that we can closely match what you have in mind. Otherwise, we’ll do our best based on your verbal description and there’s a chance it just doesn't translate.

Q: What type of cake fillings are available?

A: Any of our double-layer cakes can include a filling with the following flavors:

Strawberry, raspberry, lemon, apricot, chocolate ganache, blackberry, cherry, Oreo cookie, peanut butter, or custard

Q: How far in advance do I need to place my cake order?

A: All orders must be placed in advance. We take orders Tuesday through Friday from 8am-4pms. Orders for any given pickup week must be placed by Friday of the prior week by 4pm. 

Q: When do I need to pay for my cake?

A: Each cake is made to order so we ask that you pay for the cake at the time you place your order.

Q: Do you offer wedding cake tastings and consultations?

A: Yes, we offer tasting/consultation appointments to give you a sampling of cake flavors, filling, and icings. We will discuss with you your wedding needs (e.g. # of guests), your ideas and our various wedding designs. You’ll leave the appointment with an idea of your cake/cupcake designs and the cost. Please call the bakery to talk with our Wedding Cake designer to set up an appointment.

DISCLAIMER: All cake sales are final. When ordering your cake, it is important  to be very clear about your design and to provide examples whenever possible. This includes examples of decorations and especially of color choices. We will do our best to decorate your cake to your specification, but we are reliant on clear specifications, and in the absence of clear specifications, we will use our interpretation of the specifications. We will not issue a refund for a difference in our interpretation and your expectation. 

We place full responsibility on our customers to check the cake for errors and for its condition before leaving our bakery with the cake. We encourage our customers to handle the cake gently, especially in transit, and to keep it in conditions conducive to its preservation. For example, do not expose it to heat or direct sunlight. We do not take responsibility for the cake’s condition after it leaves the bakery.